Intermate Support Team

A team of dedicated supporters offers e-mail based and telephone support to channel partners and resellers (who are expected to provide first-line support for their customers). In connection with telephone support, we exploit the built-in possibilities for remote management of our products - both directly and via the GateManager.  And of course, we have tools that allow you and the supporter to see each other's PCs. On-site, fee-based consultations can also be arranged.

Training for Channel Partners and Resellers

Intermate arranges training for channel partners and resellers. Sales people are not only taught about the products, but in connection with IPDS and TNe, they are also provided with a basic understanding of IBM Host Print in LAN environments.  The issue of qualifying customers is integrated into the training. Technical staff are taught how to work with Intermate products as well as being given a deeper knowledge of IBM Host Print in LAN environments. Contact the Intermate Sales Team to sign up.

Training for IPDS OEM and alliance partners

Intermate offers comprehensive training specifically for OEM and alliance partners.