How to find a MAC address to associate with a registration or license key - four methods
Note: Each network interface card (NIC) / network adapter has its own MAC address (physical address). If the PC or Server has more than one, and you want to select for yourself which one of them should be selected, use method b, c, or d.
a) Intermate software already installed
If want to order a key for a computer that has the software installed, open the Administration GUI. You will typically find the MAC address in one or two places:
- Status: Overall Status
- Links: Order License or Help: Registration
b) "Ipconfig" information on the computer itself
Open a Command Prompt on the computer for which the License Key is intended. If you don't know how to do so, follow these steps:
1. Press Start in Windows
2. Select "Run"
3. Type cmd
4. Press Enter
Then:
- Type ipconfig /all
- The MAC address(es) will be displayed under "Ethernet adapter Local Area Connection".
c) DHCP Server lease list
Use your corporate DHCP Server lease list to determine the physical address of each computer which will run the software.
d) "Ping-arp" on a remote computer
Open a Command Prompt on any computer from which you can ping the computer for which the key is intended. If you don't know how to do so, follow the first four steps in method b.
Then:
- Type in the ping command to target that computer's IP (e.g. c:\ping 172.168.42.5).
- Type in an ARP request (c:\arp -a).
- The system will display a list showing the IP address and physical address of the computer you just pinged.