|
Question:
|
|
|
Answer:
1. Unknown static IP address:
Attach the device in your current network and start up the Appliance Launcher on a PC that is connected in the same subnet. the Appliance Launcher will detect the IAPS via UDP.
2. Still unreachaeble. If the IAPS is configured for DHCP and you are trying to get contact to it in a network that does not have a DHCP server, or where the DHCP server will only assign IP address to certain types of equipment, you may have a problem immediately detecting the IAPS with the Appliance Launcher. If the IAPS can not reach a DHCP server, it will give up an fall back to its default static address 10.0.0.1. You may have to wait up to 5 minutes before the IAPS gives waiting for a DHCP server and assigns this static IP address. Only then the IAPS will respond to the Appliance Launcher broad casts. Note that Cisco network device management software typically will prevent applications that are designed to broadcast UDP from working as designed. In that case you need to connect your PC via a cross wired Ethernet cable to the IAPS LAN port, in order to make the Appliance Launcher detect the IAPS. Note that the PC's Network adapter settings must be configured to use a fixed IP address in order for the UDP to work (typically a PC would be configured for DHCP). The static IP address for your PC could be set to 10.0.0.2 with a subnet mask of 255.255.255.0. After powering on the IAPS in this configuration you can, after a couple of minutes, repetitively select "Search" in the Appliance Launcher. Within 5 minutes the Appliance Launcher should have discovered the IAPS device.
3. Specific for IAPS IPDS with firmware G50-10-101
4. Still no luck |